Privacy Policy

Hello. We are GMAJOR. Here's how we protect your data and respect your privacy.

Overview

GMAJOR is committed to safeguarding the privacy of personal information. This Privacy Policy describes the types of information we collect, how we use it, and the rights of our users.

Information We Collect

We may collect and process the following categories of personal data:

  • User-provided Information: Name, email address, phone number, nationality, language preference, and business information.
  • Automated Information : IP address, browser type, device identifiers, referral source, and browsing behavior while using the website.
  • Usage Data : Log data, timestamps of access, interactions with Website features while using the website.

Purpose and Legal Basis for Processing

Processing of your personal data is based on:

  • Contractual necessity: to provide access to our platform and matching services.
  • Legitimate interest: to improve our services, enhance security, prevent fraud.
  • Consent: for optional features like newsletters and analytics.
  • Legal obligation: to comply with applicable law or requests by authorities.

We only process personal data when the user has given explicit, voluntary consent, which can be withdrawn at any time. The user's consent will be recorded in log format to demonstrate compliance.

Use of Information

Your information may be used to:

  • Facilitate buyer-seller matching
  • Deliver platform features and updates
  • Improve service offerings and resolve issues
  • Comply with regulatory or legal obligations

Sharing and Disclosure of Information

We do not sell your personal data. We only share your data with:

  • Service providers (e.g. hosting, analytics) under confidentiality agreements
  • Government or law enforcement agencies when legally required

We shall not be held liable in cases where sellers and buyers voluntarily exchange personal information or meet in person outside the GMAJOR platform. Any seller or buyer who discloses another user’s personal information without consent shall bear full legal responsibility in accordance with applicable laws.

Data Protection and Security

We implement industry-standard safeguards to secure your data:

  • SSL/TLS encryption for data in transit
  • Access restrictions and authentication controls
  • Regular audits and compliance checks

Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws.

Specific retention periods may include:

  • While your account remains active.
  • Up to 12 months after your account is deleted or becomes inactive, unless there are legal obligations or pending disputes.
  • Transactional and billing-related data may be retained for up to 10 years, in compliance with accounting and tax regulations.

After these periods, your data will be deleted, anonymized, or securely archived (cold storage) in accordance with our internal data retention procedures.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or outdated information.
  • Request deletion of personal data that is no longer necessary or if you withdraw your consent.
  • Request restriction or object to certain types of data processing.
  • Withdraw your consent at any time (for data collected based on prior consent).
  • File a complaint with a relevant data protection authority.

Response time: We will review and respond to valid requests within 15 business days from the date of receiving complete information.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware of, or receive a complaint regarding, the collection of such data, it will be promptly deleted from our systems.

Governing Law and Jurisdiction

This Policy shall be governed by the laws of the jurisdiction where the data subject resides or where the service is effectively provided, depending on the nature of the dispute.

In case of any inconsistency between this Policy and applicable local laws, the mandatory provisions of local laws shall prevail.

Contact Us

If you have any questions or concerns about this Privacy or Cookies Policy, please contact: Email: support@gmajor.biz